General Public Health Complaints
Submit a complaint or concern online to the Leeds, Grenville and Lanark District Health Unit in regards to:
- Food Premises Concerns
- Recreational Water Concerns (pools, spas, splash pads)
- Environmental Concerns
- COVID-19 Premises Concerns
- Sewage/Land Control
- Child Care Centres
- Infection Control Complaints
Access to Information Requests
Government institutions are required to provide individuals with a right of access to certain general records and to their own personal information, with limited exceptions. NOTE: If you are requesting information from our Land Control department, please visit Sewage and Land Control – Fees, Applications and Forms.
- You can view and print current, overdue and upcoming immunizations. Like your Yellow Card, only better.
- Every time you or your child gets a vaccine, report it here so that you have a complete record of your immunizations and they are submitted to your local Public Health Unit.
- Child care centres
- Food inspection
- Personal services
- Recreational camps
- Recreational water
- Tanning beds
Infection Prevention Lapse Reports
Need Help Finding a Doctor?
Enroll with Health Care Connect and they will be in touch once they have a physician with availability.
Connect With Us on Social Media
The Leeds, Grenville and Lanark District Health Unit is currently actively engaged on the following social media platforms:
We also occasionally post videos on:
We typically have a 24–48 hour response time, however, due to COVID-19 we are receiving a larger than normal volume of inquiries. Our Public Health Unit staff will do their best to respond back to you as soon as possible.
Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.
If you would like to contact one of our staff please use the following form and the message will be forwarded appropriately.
79 Spring Street, Almonte, Ontario, K0A 1A0 Canada
458 Laurier Blvd, Brockville, Ontario K6V 7A3, Canada
Healthy Babies, Healthy Children Fax: 613-345-4687
Reportable Disease Fax: 613-345-5777
(Closed 12:00pm–1:00pm Daily)
375 William Street South, Gananoque, Ontario K7G 1T2, Canada
Tuesdays and Wednesdays
(Closed 12:00pm–1:00pm Tuesdays)
From November 20–29, our Kemptville service site will be closed for moving.
New Location: Opens November 29, 2023
80 Shaver Crescent, Kemptville, Ontario, K0G 1J0 Canada
14 Isabella Street, Perth, Ontario, K7H 2W6 Canada
(Closed at lunch 12:00pm–1:00pm)
25 Johnston Street, Smiths Falls, Ontario K7A 0A4, Canada
(Closed 12:00pm–1:00pm Daily)
Questions and résumés. (Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.)
Email Sexual Health Questions. (Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.)
Your feedback is important to us. We collect different types of feedback: compliments, complaints, suggestions for improvement and feedback on technical issues.