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General Public Health Complaints

Submit a complaint or concern online to the Leeds, Grenville and Lanark District Health Unit in regards to:

Access to Information Requests

Government institutions are required to provide individuals with a right of access to certain general records and to their own personal information, with limited exceptions.

Immunization Records

Immunization Connect Ontario (ICON)

  • You can view and print current, overdue and upcoming immunizations. Like your Yellow Card, only better.
  • Every time you or your child gets a vaccine, report it here so that you have a complete record of your immunizations and they are submitted to your local Public Health Unit.

Inspection Reports

Visit our INSIGHT Inspection Reports for Leeds, Grenville and Lanark.

  • Child care centres
  • Food inspection
  • Personal services
  • Recreational camps
  • Recreational water
  • Tanning beds

Infection Prevention Lapse Reports

View Infection Prevention and Control Lapse reports in Leeds, Grenville and Lanark Counties.

Need Help Finding a Doctor?

Enroll with Health Care Connect and they will be in touch once they have a physician with availability.

Connect With Us on Social Media

The Leeds, Grenville and Lanark District Health Unit is currently actively engaged on the following social media platforms:

We also occasionally post videos on:

These Social Media Terms of Use apply to you when you communicate with The Leeds, Grenville and Lanark District Health Unit through our social media accounts – please read them carefully.

Email Us

We typically have a 24–48 hour response time. Our Public Health Unit staff will do their best to respond back to you as soon as possible.

Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.

If you would like to contact one of our staff please use the following form and the message will be forwarded appropriately.

Thank you.

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Almonte

Location:
79 Spring Street, Almonte, Ontario, K0A 1A0 Canada

Phone: 613-256-1203
Fax: 613-256-1217
Office Hours:
Monday–Thursday 9:00am–4:00pm
(Closed 12:00pm–1:00pm)

Brockville

Location:
458 Laurier Blvd, Brockville, Ontario K6V 7A3, Canada

Phone: 613-345-5685
Fax: 613-345-2879
Healthy Babies, Healthy Children Fax: 613-345-4687
Reportable Disease Fax: 
613-345-5777
Office Hours:
Monday–Friday 8:30am–4:30pm
(Closed 12:00pm–1:00pm Daily)

Gananoque

Location:
375 William Street South, Gananoque, Ontario K7G 1T2, Canada

Phone: 613-382-4231
Fax:
613-382-2110
Office Hours:
Tuesdays and Wednesdays
8:00am–4:00pm
(Closed 12:00pm–1:00pm Tuesdays)

Kemptville

Our Kemptville service site is temporarily closed while construction is being completed.
New Location: Opening date is to be determined
Kemptville Campus
80 Shaver Crescent, Kemptville, Ontario, K0G 1J0 Canada

Phone: 613-258-5941
Fax: 613-258-1407
Office Hours:
Monday–Thursday 8:30am–4:30pm
(Closed 12:00pm–1:00pm)

Perth

Location:
14 Isabella Street, Perth, Ontario, K7H 2W6 Canada

Phone: 613-283-2740
Office Hours:
Mondays 10:30am–4:00pm
(Closed at lunch 12:00pm–1:00pm)

Smiths Falls

Location:
25 Johnston Street, Smiths Falls, Ontario K7A 0A4, Canada

Phone: 613-283-2740
Fax: 613-283-1679
Office Hours:
Monday–Friday 8:30am–4:30pm
(Closed 12:00pm–1:00pm Daily)

Questions?

Questions and résumés. (Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.)

[email protected]

Email AreYouSafe

Email Sexual Health Questions. (Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.)

[email protected]

@LGLHealthUnit

You can also connect with us on Facebook and follow us on Twitter @LGLHealthUnit for important public health updates.

Feedback

Your feedback is important to us. We collect different types of feedback: compliments, complaints, suggestions for improvement and feedback on technical issues.

Visit our Feedback section of the website.