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Health Unit Pausing Some Services to Manage COVID-19 Cases and Vaccine Distribution

March 22, 2021

The Health Unit will pause some services until April 9, 2021 to be able to effectively manage and contact trace positive cases of COVID-19, and to continue with the COVID-19 vaccine roll out. “This temporary change allows us to focus on managing the high volume of COVID-19 cases and high risk contacts while continuing to move forward with our COVID-19 vaccine distribution plan” explains Dr. Paula Stewart, Medical Officer of Health for the Leeds, Grenville and Lanark District Health Unit.

During this temporary change phone lines remain open from 8:30am to 4:30pm, 7 days a week at 1-800-660-5853; and by calling 613-345-5685 after-hours for emergencies.

Temporary Changes to Services:

  • Smart Works services are available at Brockville and Smiths Falls offices; and service can be requested at a different site if needed
  • Coolers and sample bottles for well-water testing are available at Brockville and Smiths Falls offices
  • Breastfeeding, sexual health, and non-COVID-19 immunization clinics are cancelled. Clients with urgent breastfeeding, sexual health, or non-COVID-19 immunization issues can contact the Health Unit at 1-800-660-5853

COVID-19 Services Available:

  • Case and Contact staff continue to complete case management and contact tracing for positive cases of COVID-19
  • Outbreak staff continue to manage suspect and confirmed outbreaks of COVID-19
  • Public Health Inspectors continue to complete high-priority inspections and respond to complaints
  • COVID-19 vaccine clinics continue to operate as scheduled
  • COVID-19 vaccine clinics continue to operate as scheduled – Visit our website for more information about eligibility and booking appointments.
  • Assessment Centres are open for testing

Information about Health Unit services is available by visiting our website or follow us on Facebook and Twitter @LGLHealthUnit.


For media interviews, contact: Susan Healey, Communications Co-ordinator, 613-802-0550 or Katie Jackson, Manager, 613-812-0416 or [email protected].