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Information for Parents

Welcome to Language Express! The following information will help you to know what to expect.

Why is Speech and Language Therapy Important?

Communication skills are critical to your child’s future success in school and in life. Children who enter school with speech and language difficulties are more likely to struggle with learning to read. The younger we start with speech and language intervention the more of a difference we can make.

Children Under 24 Months

If your child is under the age of 24 months and you have concerns about other areas of development as well as speech and language, you may wish to consider a referral to one of the Infant and Child Development Programs (ICDP) that serves our area. These services support a child’s global development, including language skills.

Children can receive service from both Language Express and ICDP at the same time. If you have not already been referred to ICDP, you may call them directly at the numbers listed below.

Leeds & Grenville Infant Development Program
Infant and Child Development Program – KidsInclusive (613)-544-3400

Lanark County Infant Development Program
Infant and Child Development – ConnectWell (613) 257-7121

Parent Participation

There is no better person to help your child learn than you! The speechlanguage pathologist will work with you and your child, to help your child become a better communicator. Parents and caregivers are expected to participate actively in therapy sessions so that they can learn the techniques needed to help their children. Regular practice at home between therapy sessions is essential, and parent education programs may also be recommended.

How much service will my child receive?

First, your child’s communication skills will be assessed and the findings and recommendations for further intervention will be discussed with you.

After the assessment, the type and frequency of therapy visits will be determined according to your child’s needs, ability to attend, and the type of service you and your family require. Parent Education programs, which parents attend without their children, may be recommended. Therapy visits with children are typically 30-45 minutes in length and may be weekly, bi-weekly, monthly, or even quarterly if only
monitoring is required. Visits may be individual or as part of a group program. Your child’s name may go on a therapy waiting list if the type of service your child needs is not immediately available.

What does speech and language therapy look like?

Speech and language therapy for preschoolers is play-based. We use lots of toys, books, and games to keep it fun. All activities are carefully planned to target your child’s communication goals. Speech-language pathologists also can act as consultants. They advise parents, caregivers and teachers on ways to help develop children’s communication skills.


We have many families waiting for service, and regular attendance at therapy sessions is important for progress. Your child’s therapy appointments are carefully planned, and require considerable preparation time. Please inform your speech-language pathologist as soon as possible if you are unable to attend your appointment. Two absences without notification will result in discharge from the program. If your speech-language pathologist needs to cancel an appointment due to illness or other circumstances, she will attempt to contact you as soon as possible to reschedule. For this reason, it is important that we have up-to-date contact numbers for you.


Please call to cancel your appointment if you, your child, or anyone else in the home is sick. A sick child cannot benefit from a therapy session, and he or she exposes our staff and subsequent clients to the illness.


All information provided to the program is confidential, and is collected in accordance with privacy policies. Your S-LP can provide you with the policy upon request. Information may be shared with Language Express staff for program planning or referral purposes. We will ask for your written consent
before sharing information with anyone else. As your child’s legal guardian you have the right to read or request copies of anything in your child’s file.

All staff are required by law to report any suspected abuse or neglect of children to a child protection agency.


Discharge from Language Express will occur:

  • If your child’s speech/language skills reach an age-appropriate level
  • When your child reaches the age limit for Language Express
  • If referral to another agency is more appropriate
  • If you do not show up for your initial assessment appointment
  • If you miss two therapy appointments without prior notification
  • If you do not follow through with homework as requested
  • If you decide to withdraw your child.

Other Services in the Community

Other community agencies provide support for children with behaviour needs, physical disabilities, mental health issues, developmental delays, etc. If you would like information about any of these programs please call 211, or call us at the number below.

Coordinated Service Planning

Coordinated Service Planning is available for families involved with more than one agency who would like help coordinating their child’s services. KidsInclusive is the lead agency for Coordinated Service Planning in Lanark, Leeds and Grenville. For more information, go to the KidsInclusive website or call the Language Express office.

Questions? Please don’t hesitate to call the Language Express office at 283-2742 or 1-888-503-8885 (toll free).

Note: There are no fees or charges for our service

When a Speech-Language Pathologist meets with you and your child for the first time, she will be trying to learn as much as she can about your child’s language, speech, social communication, play, and early literacy skills. From your child’s point of view, it will be a fun time playing with toys and books! Learn more within Issue 27 of our Whistle Stop Newsletter.

The most important ingredients in speech and language therapy for very young children are fun and parents. Children learn through play, and parents and caregivers are the most important people in their lives. That’s why we use lots of toys and books in speech therapy, and why our goal is always to teach and coach parents so that they can be the therapists for their children.

Children who are developing normally in all areas except spoken vocabulary are often called “late talkers.” In the past many parents and physicians took a wait-and-see approach to late talkers. We know now that this is not a good idea, because many late talkers will not catch up without help. Even the children who do seem to catch up may have trouble later with grammar, complex language, and learning to read and write.

A Late Talker is:

  • 18-20 months and using less than 24 words
  • 21-24 months and using less than 40 words
  • 24-30 months and using less than 100 words and/or limited 2-word combinations

Late talkers often have some additional risk factors such as being very quiet as babies or toddlers; a history of ear infections; a family history of speech, language, or learning difficulties; a limited number of consonant sounds; limited use of gestures; limited imitation of words; or using very few verbs.

If you think your child might be a late talker, don’t wait and see! Call Language Express now. We can help you to help your child become a confident talker who is ready for school and for life.

There’s a Word for That!

Late talkers are usually experts at getting their message across without words. Try this strategy to help your child use more words:  WAIT   HELP   WAIT.

Follow These Steps:

  • WAIT to see what your child is trying to tell you. He may use a gesture, facial expression, sound, or word.
    • Example: Your child points at a school bus and says, “UH!”
  • HELP by giving him a model that is one step up.
    • Example: You point at the bus and say, “Bus!”
  • WAIT some more.
    • Example: Wait to see if your child tries to say “bus” or tell you something else.

Great Books for Late Talkers

These books are great for late talkers because there are lots of opportunities for repetition, and because kids love them!

  • Who Said Moo? by Harriet Ziefert and Simms Taback. Pause and wait before you say “moo,” to give your child time to try to fill in the blank.
  • Goodnight Gorilla by Peggy Rathman. After the first couple of pages, try saying nothing each time you turn a page, and wait to see what your child points to or looks at. Then say a word or two to describe what he is interested in before going on.
  • Find My Feet by Salina Yoon. Have fun with the animal sounds. Make the wrong sound and see what your child does.

There is natural variation in how people’s brains work and how people experience, understand and interact with the world. This means there are natural differences in the way people learn and communicate.

Most children’s brains develop in ways that are seen as typical for their age and stage. These children can be described as neurotypical.

About 1 in 5-6 children have variations in their brain development. These variations include those seen in ADHD, autism and dyslexia. These children can be described as neurodivergent.

Read more in our Neurodiversity Newsletter

Find more resources, including books about neurodiversity written for kids, here.

1-888-503-8885 or 613-283-2742