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90% of Leeds, Grenville and Lanark Residents Ages 12+ Have Received 2 Doses of COVID-19 Vaccine

Leeds, Grenville and Lanark Local Call Centre Reopening September 27

Ontario’s Roadmap to Reopen

As of July 16, 2021, the entire province of Ontario, including the Leeds, Grenville and Lanark District Health Unit (LGLDHU) region, begins Step 3 of the Roadmap to Reopen. The Roadmap to Reopen is a three-step plan to safely and cautiously reopen the province and gradually lift public health measures. O. Reg. 364/20: RULES FOR AREAS AT STEP 3 AND AT THE ROADMAP EXIT STEP and the Roadmap to Reopen detail what public health precautions must be taken, including what types of businesses/organizations can open and operate and related public health measures. Check our COVID-19: Roadmap to Reopen webpage for more information..

Protecting Yourself from COVID-19 (including Vaccine)

As of September 22, 2021, the Government of Ontario requires proof of vaccination to enter certain indoor public settings. O. Reg. 645/21: RULES FOR AREAS AT STEP 3 AND AT THE ROADMAP EXIT STEP has the details. See the Proof of COVID-19 Vaccination in Indoor Public Settings menu on our COVID-19 Protection & Vaccines webpage for more information.

Information on the virus itself as well as prevention and protection measures and information about the vaccines are available in the Protection from COVID-19 section of our website. Check here for walk in clinic locations.

When you do need to go out in public, take a cloth face covering/mask with you so you can put it on when you are potentially in close contact with other people. Check here for more information on mask wearing.

Information for Schools

We have a school/parent phone line: 1-866-236-0123 – Open 7 days a week 8:30am to 4:30pm.

  • Click the link above to go to the COVID-19 and Schools page for more information including information on testing.
  • For detailed information on what it means to be a “close contact” as well as how contact tracing works, see our webpage on Case and Contact Tracing.

COVID-19 School and Child Care Screening Tool

You must screen for COVID-19 every day before your child goes to school. Answer the questions in this provincial screening tool to help you decide if your child should or should not go to school today.

Surveillance Reports, Local Cases and Outbreaks

Details about local COVID-19 cases are published on this site at 10:00am Monday to Friday. Check here to read more about Surveillance Reports, Local Cases and Outbreaks.

COVID-19 Testing

Take the Self-Assessment to see if testing is advised. There are Assessment Centres in Almonte, Brockville, Kemptville and Smiths Falls where testing is available every day. Check here to find out how and where to get tested.

COVID-19 case management and contact tracing helps track who had the virus and prevent further transmission. Check here for more information on Contact Tracing.

There is a new public health tool in place for protecting the community from COVID-19 infection. Starting October 21, 2020 at 3:00pm, if people who have COVID-19 or are close contacts do not follow public health guidance for self-isolation, then they can be fined under a Medical Officer of Health Section 22 Order under the Health Protection and Promotion Act. See media release for more information.

Travelling During COVID-19

Frequently Asked Questions

A negative COVID-19 test is NOT required to travel within Canada at this time. Depending on which Province you plan to visit, there may be restrictions upon entry. Please contact the visiting Province for information on their travel requirements. Information can be found here.

Many countries/airlines require a negative COVID-19 test to travel internationally. The requirements for travel can vary among airlines and countries. It is important to check with the both the airline and visiting country to determine what is required prior to travel.

COVID-19 testing services are available by private laboratory providers for a fee, and travellers in need of a test are encouraged to search for convenient local options as these tests are no longer provided by Assessment Centres or pharmacies as of December 11, 2020. Information about where to access private testing is evolving. We encourage you to check with a private travel clinic (in Kingston and Ottawa) or your travel agent for more information. This link provides some private testing service options: COVID-19 Testing for Travel – Ottawa Public Health.

Be sure to ask about the specific type of test that is required along with any timing (for both the test and the result) and discuss this with the private lab when booking. Result turn-around time may not be guaranteed.

Please visit this website to learn more about protecting yourself and others during travel.

It can be unsettling to hear about the changing landscape for rules around travel and vaccination status. But we are still early in the process and it will take some time for the regulatory bodies and governments to agree on a common requirement to facilitate international travel again. While some vaccine manufacturers are doing research on possible booster (third) doses of vaccine that may be needed, there is no evidence to suggest one is needed for the general population right now. Two doses of any of the vaccines provided in Ontario provide excellent protection against COVID-19 – including the variants of concern. For now – our goal must be to get as much of the population protected with both doses as possible. If you are worried about not being able to travel – hold tight, we are just emerging from this crisis and time will likely iron out these details. There are currently no vaccination requirements to travel to the US.

*NOTE* Third doses CANNOT be provided for purposes of travel. The Federal government is working on getting mixed dosing recognized. Stay tuned for updates.

Face Covering/Mask Instruction Extension

After careful review, Dr. Paula Stewart is extending the Face Covering/Mask Instruction as long as the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 is in effect. Read Dr. Stewart’s review of the Instruction and rationale for extension here.

Information about Face Coverings/Masks.

Health Unit Phone Lines

The Leeds, Grenville and Lanark District Health Unit has phone lines open for the public.

Main number: 1-800-660-5853. Open Monday to Friday 8:30am to 4:30pm except for extension 2222 (7 days a week)

  • General COVID-19 Enquiries
    • Extension 2499
  • Enquiries from Health Care Providers or for members of the public reporting symptoms
    • Extension 2222 Open 7 days a week, from 8:30am until 4:30pm.
  • Health Unit regulated business enquiries (Public Health Inspectors)
    • Extension 2308

Public Health Emergency: 613-345-5685

  • For urgent calls that can’t wait until Health Unit regular hours

School/Parent Phone Line

  • 1-866-236-0123 – Open 7 days a week 8:30am to 4:30pm.

We typically have a 24–48 hour response time, however, due to COVID-19 we are receiving a larger than normal volume of inquiries. Our Public Health Unit staff will do their best to respond back to you as soon as possible.

Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.

Health Unit Services During COVID-19

Health Unit offices and Service sites are currently CLOSED to WALK-IN PUBLIC – Check here for a listing of our essential services.

We are allowing some visitors that need to access our offices and service sites to deliver goods and services or to attend meetings with Health Unit staff. All visitors that have a prearranged permission to enter an office MUST complete the Visitor Screening Tool before entry is granted. Please communicate the result of the screen to your Health Unit contact person.

Media Releases

For media interviews, contact: Susan Healey, Communications Co-ordinator, 613-802-0550 or [email protected]. Check here for the Latest Media Releases.

COVID-19 and Business

  • COVID-19 resources for employers, employees, and members of the public accessing businesses can be found on our COVID-19 and Business webpage. Check our COVID-19: Roadmap to Reopen webpage for more information on how the province’s measures affect the Leeds, Grenville, Lanark area.

Coping, Helping and Mental Wellness

Looking to beat the heat and stay cool? Visit our Exposure to Hot Temperatures section for more information about emergency cooling centres.

It’s OK to not feel OK. This is a challenging time for everyone. Creating new routines and rituals, and finding ways to have fun and be active can help to adjust to this new situation. Check here for more information and help lines.

If you or someone you know is need of financial or social support – visit the website for your area for a full listing of resources:

Government Links

The Ontario Ministry of Health has a comprehensive website with directives and announcements. Ontario Ministry of Health website – available in multiple languages

COVID-19 Guidance for Childcare Centres

Visit our COVID-19 and Child Care Centres section for more information.

Information for Health Care Providers and Hospitals

Reportable Diseases Toolkit and Outbreak Resources

More Information and Guidance documents for COVID-19 found within our Reportable Disease Toolkit.

Information on Outbreak Management Resources.

Information for Emergency Service Workers

For more information on this and other topics visit the First Responders section of our website.

Signs and Resources You Can Print and Share

If you have trouble finding something in the COVID-19 section or want to see something added, please call 1-800-660-5853 extension 2275.