Skip to content

COVID-19

COVID-19 Testing

There are Assessment Centres in Almonte, Brockville, Kemptville and Smiths Falls where testing is available every day. Check here to find out how and where to get tested.

COVID-19 case management and contact tracing helps track who had the virus and prevent further transmission. Check here for more information on Contact Tracing.

There is a new public health tool in place for protecting the community from COVID-19 infection. Starting October 21, 2020 at 3:00pm, if people who have COVID-19 or are close contacts do not follow public health guidance for self-isolation, then they can be fined under a Medical Officer of Health Section 22 Order under the Health Protection and Promotion Act. See media release for more information.

Face Covering/Mask Instruction Extension

After careful review, Dr. Paula Stewart is extending the Face Covering/Mask Instruction as long as the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 is in effect. Read Dr. Stewart’s review of the Instruction and rationale for extension here.

Information about Face Coverings/Masks.

Health Unit Phone Lines

The Leeds, Grenville and Lanark District Health Unit has phone lines open for the public.

Main number: 1-800-660-5853. Open 7 days a week, from 8:30am until 4:30pm.

  • General COVID-19 Enquiries
    • Extension 2499
  • Enquiries from Health Care Providers or for members of the public reporting symptoms
    • Extension 2222
  • Health Unit regulated business enquiries (Public Health Inspectors)
    • Extension 2308

Public Health Emergency: 613-345-5685

  • For urgent calls that can’t wait until Health Unit regular hours

School/Parent Phone Line

  • 1-866-236-0123 – Open 7:00am to 4:30pm Monday to Friday and 8:30am to 4:30pm on weekends.

We typically have a 24–48 hour response time, however, due to COVID-19 we are receiving a larger than normal volume of inquiries. Our Public Health Unit staff will do their best to respond back to you as soon as possible.

Note: Please do not include personal health information in any emails you send us as communications over the Internet are not secure.

Information for Schools

We have a school/parent phone line: 1-866-236-0123 – Open 7:00am to 4:30pm Monday to Friday and 8:30am to 4:30pm on weekends.

  • For detailed information on what it means to be a “close contact” as well as how contact tracing works, see our webpage on Case and Contact Tracing.

COVID-19 School and Child Care Screening Tool

You must screen for COVID-19 every day before your child goes to school. Answer the questions in this provincial screening tool to help you decide if your child should or should not go to school today.

Health Unit Services During COVID-19

Health Unit offices and Service sites are currently CLOSED to WALK-IN PUBLIC – Check here for a listing of our essential services.

We are allowing some visitors that need to access our offices and service sites to deliver goods and services or to attend meetings with Health Unit staff. All visitors that have a prearranged permission to enter an office MUST complete the Visitor Screening Tool before entry is granted. Please communicate the result of the screen to your Health Unit contact person.

Protecting Yourself from COVID-19

Information on the virus itself as well as prevention and protection measures are available in the Protection from COVID-19 section of our website.

When you do need to go out in public, take a cloth face covering/mask with you so you can put it on when you are potentially in close contact with other people. Check here for more information on mask wearing.

Surveillance Reports and Local Cases

We publish a report and geographic map with more details about the local statistics and cases since March 26, 2020. These reports are posted on this site at 4:00pm every Monday to Friday. Check here to read more about Surveillance Reports and Local Cases.

Media Releases

For media interviews, contact: Susan Healey, Communications Co-ordinator, 613-802-0550 or susan.healey@healthunit.org. Check here for the Latest Media Releases.

Re-opening of Business, Recreation and Leisure

Find COVID-19 resources for employers, employees, and members of the public accessing businesses. This link also includes places of worship, summer camps, pools and splash pads.

Each municipality is in charge of opening their own facilities that have been identified in the Stage 2 re-opening. Check here for more information about parks, pools, and summer camps.

Coping, Helping and Mental Wellness

It’s OK to not feel OK. This is a challenging time for everyone. Creating new routines and rituals, and finding ways to have fun and be active can help to adjust to this new situation. Check here for more information and help lines.

If you or someone you know is need of financial or social support – visit the website for your area for a full listing of resources:

Government Links

The Ontario Ministry of Health has a comprehensive website with directives and announcements. Ontario Ministry of Health website – available in multiple languages

A Framework for Reopening our Province – Stage 3

COVID-19 Guidance for Childcare Centres

As the Government of Ontario continues to implement its Framework for Reopening the Province, childcare centres in Leeds, Grenville and Lanark are now permitted to re-open provided they have specific rules, enhanced health and safety, as well as strict operational requirements in place. Visit our COVID-19 and Child Care Centres section for more information.

Information for Health Care Providers and Hospitals

Reportable Diseases Toolkit and Outbreak Resources

More Information and Guidance documents for COVID-19 found within our Reportable Disease Toolkit.

Information on Outbreak Management Resources.

Information for Emergency Service Workers

For more information on this and other topics visit the First Responders section of our website.

Signs and Resources You Can Print and Share

If you have trouble finding something in the COVID-19 section or want to see something added, please call 1-800-660-5853 extension 2275.