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Vaccine Booking

May 17, 2021

The Health Unit’s COVID-19 Distribution and Administration Roll Out Plan identifies the approximate times when people in Leeds, Grenville and Lanark can receive the vaccine. This plan aligns with the Ministry of Health’s COVID-19 Vaccine Distribution Plan.

As of May 18, all adults 18+ (born in 2003 or before) are now eligible to book an appointment for their COVID-19 Vaccine

*Note: If you are turning 18 in 2021, but will be under 18 at the time of your appointment, you must book at one of our fixed site clinics (Brockville, Kemptville, Smiths Falls or Almonte) to receive the Pfizer vaccine.  

Youth ages 12+ will be eligible on May 31, 2021. Stay tuned for our local roll out plan.

*Note: We are still experiencing more demand than supply for vaccine. Appointments will be added to our booking systems over the next few weeks as we receive more vaccine. We greatly appreciate our residents’ eagerness to be vaccinated and help end this pandemic, and ask that you continue to be both patient and persistent when booking your appointment. Consider registering on the contingency list for a short notice appointment if you are able. Trying the local call centre later in the day may help to reduce your wait time.

How to Book an Appointment

All adults age 18+ (born in 2003 or before) can book a vaccine appointment either through the Provincial system (online or phone) or our local booking system (phone).

  • Use the Province’s online booking tool at www.ontario.ca/bookvaccine or the Provincial Booking Phone-line at 1-888-999-6488, open Monday to Sunday from 8:00am to 8:00pm.
  • Call our local Leeds, Grenville, Lanark Booking Centre toll-free at 1-844-369-1234, open daily 8:30am to 4:00pm.
  • The provincial and the local booking systems have different days and times available to them – so you can try both if you are unsuccessful with one.
  • If you are able to, please print off and bring your completed COVID-19 Vaccine Screening and Consent Form to your COVID-19 vaccine appointment. It’s also helpful to bring your email booking confirmation to your appointment (printed version or on your phone).
  •  NOTE: If you are eligible and haven’t been able to get an appointment yet you can:
    • Add your name to our contingency list for short notice appointments when there are extra doses. You must already be eligible (it is not open to everyone, and it is only for first doses), You can choose the vaccine clinic site most convenient for you.
  • If you will not be attending an appointment that you booked through the Provincial system please cancel it so it is available for someone else. You can do this by calling 1-833-943-3900 or see their website for more help.
  • To cancel or change an appointment booked through our Local Call Centre – or if you aren’t sure how you booked it – call 1-844-369-1234 to cancel so it can be available for someone else.

Important Information

  • Only individuals who are eligible and who have booked an appointment will get their vaccine at the clinic. You will not be able to receive vaccine if you are not eligible or if you do not have an appointment.
  • It is important to cancel any un-needed appointments so they are available to someone else. If you booked it through the Provincial system – you can cancel it by calling 1-833-943-3900 or see their website for more help. If you booked it through our local call centre (or you are not sure how you booked it) – you can cancel by calling 1-844-369-1234.
  • If you are eligible – you can register for our contingency list to be called on short notice if there are extra doses available on site. This may get you in sooner. Read the instructions carefully to be sure you are eligible to register, and please remember to cancel your other appointment if needed.
  • If you have registered for the contingency list but have received your first vaccine already (either through another booking or at a pharmacy) – please email [email protected] with a request to remove you from the contingency list. Include your full name, phone number and the site at which you registered.

Booking, or Changing, Second dose if Needed

To book a second dose, change or cancel an appointment, please call the Leeds, Grenville, Lanark Booking Centre toll-free at 1-844-369-1234. Hours of operation are 8:30am to 4:00pm, 7 days a week.

*We are awaiting guidelines from the Province on second doses for those who have received the AstraZeneca vaccine as well as guidance on mixing vaccine doses.

Family and Friend Support for Booking

If you have friends or family who are over eligible, ask them if they have had their vaccine or booked an appointment. Please consider helping these individuals to book their appointments, as some may not have online access or be comfortable booking online appointments.

Community Pop-Up Vaccine Clinics

Community pop-up clinics are part of the Health Unit’s COVID-19 vaccine distribution plan. These clinics are intended to reach residents of Leeds, Grenville and Lanark in the communities where they live to provide a convenient option to receive their COVID-19 vaccine. These clinics are delivered in partnership between the Health Unit, and local organizations and volunteers.

  • Community clinics are being planned for communities throughout Leeds, Grenville and Lanark that do not already have a fixed site COVID-19 vaccine clinic in place.
  • We are working towards having a regular schedule of one-day community pop-ups across Leeds, Grenville and Lanark. Once this is established, it will be shared on our Health Unit website and through our community partners and local media.
  • The Health Unit is following our Mass Immunization Plan to guide decision making for vaccine clinic operations, which was informed by the Government of Canada’s Planning guidance for immunization clinics for COVID-19 vaccines.
  • The Immunization clinic site identification provides information about the specific considerations in terms of location, accessibility and amenities. Spaces need to accommodate 30-40 chairs spaced 6 feet apart, as well as additional space for vaccine preparation, check in and check out.
  • Volunteers are required for the community pop-up clinics to help with screening, cleaning surfaces in between clients, line control, and general assistance to community members attending the clinic. Volunteers are being organized through local partner organizations (not through the Health Unit). 
  • Anyone who is currently eligible to receive a COVID-19 vaccine can book an appointment at one of the community pop-up clinics
  • They are designed to be accessible for those in the areas surrounding the communities where they are located
  • Use this tool to check if you are eligible
  • We will use our local booking system to book appointments
    • These clinics are specifically for those in areas surrounding the communities where they are located
    • Primary care providers will be able to directly book their eligible patients into these clinics
  • Eligible individuals can contact our local call centre at 1-844-369-1234
  • Yes – information about transportation options can be found under ‘What about transportation?’ tab within our Frequently Asked Questions.

Pharmacies

Provincial Pause in AstraZeneca Vaccine

From Dr. David Williams: “Effective today, May 11, 2021, Ontario will be pausing the rollout and administration of first doses of the AstraZeneca vaccine at this time…. This decision was made out of an abundance of caution due to an observed increase in the rare blood clotting condition, known as vaccine-induced immune thrombotic thrombocytopenia (VITT), linked to the AstraZeneca vaccine. Data from the UK points to a much-reduced risk of VITT in second doses of AstraZeneca, and we look forward to providing more guidance in advance of people’s needing to receive their second dose of the AstraZeneca vaccine. The decision to pause is also based on the increased and reliable supply of the Pfizer and Moderna mRNA vaccines and the downward trend in cases. We are also seeing early promising results of administering two doses of different vaccines and have asked the National Advisory Committee on Immunization (NACI) to provide direction on the interchangeability of COVID-19 vaccines. Based on the much higher risks of COVID-19 infection recently observed in Ontario including hospitalization, serious illness and death, we maintain that those who received their first dose with the AstraZeneca vaccine did absolutely the right thing to prevent illness, and to protect their families, loved ones and communities.”

What this means in Leeds, Grenville and Lanark?

About 13,000 residents received their first dose of the AstraZeneca vaccine from March to early May. This vaccine was available to people and provided protection when the supply of Pfizer and Moderna was reduced.
We are receiving a good supply of both Pfizer and Moderna vaccine now so there isn’t as much need for AstraZeneca.
Everyone who received AstraZeneca will be able to get a second dose of a vaccine. Check our website and social media for more information as it becomes available from the Province.

Pharmacies are working with the Province to continue to provide COVID-19 vaccines to those eligible. There are pilots with the Moderna and Pfizer vaccines in some pharmacies in Ontario. We will post more information as it is available, and you can check ontario.ca/pharmacycovidvaccine to find a participating pharmacy in Leeds, Grenville and Lanark. These vaccinations are separate from our Health Unit’s vaccination roll-out. Please call the pharmacy directly to book or call the Province of Ontario Vaccination Information Line at 1-888-999-6488 (TTY 1-866-797-0007) for more information.

Local COVID-19 Vaccine Status

Update for May 17, 2021

What was done last week?

Clinics:

  • Continue to offer first doses and second doses to those newly admitted to Long-Term Care Homes and Retirement Homes
  • Continued to offer first doses to residents and staff in other congregate living facilities
  • Operated 4 fixed sites (Smiths Falls, Almonte, Brockville and Kemptville)
  • Continued Outreach Team: Provides immunizations in homes for those that are bedbound or have severe mobility issues (must also be in an eligible category)
  • Continued second doses for those that reach their 16 week interval or that qualify for an earlier dose
  • Continued our contingency list program to offer up last minute doses to those in the priority groups
  • Hosted a community clinic in Prescott, Ontario
  • Partnered with primary care to deliver Moderna in their offices.

Promoted and supported the Provincial Vaccine Appointment Booking System for those currently eligible and the newly added groups of those born in 1981 or before (40+) and those essential workers that can’t work from home – Group 1 and Group 2. (Please see our eligibility tool to verify eligibility at this time).

Continued Leeds, Grenville and Lanark Appointment Booking System for non-aged based provincial priority groups and for primary care to use with individuals in their practice for eligible groups.

  • Continued to support the Leeds, Grenville and Lanark Appointment Booking System for those that have received an invitation link and code. If you have difficulties with your link, please call 1-844-369-1234

Number of Immunizations Given:

  • From May 10, 2021–May 16, 2021: 5901 individuals received their first dose of vaccine during this week and 102 individuals received their second dose of vaccine
  • A total of 57, 836 individuals have received at least one dose of the Pfizer, Moderna or AstraZeneca Vaccine (either through one of our fixed sites, the KHSC Clinic, the Ottawa Hospital Clinic, one of our mobile clinics/teams or through local primary care offices) since our roll out started

This number does not include those that received AstraZeneca in a participating Pharmacy.

What is the plan for this week?

Booking for clients in the following groups at our fixed sites and mobile clinics:

  • Health Care Worker – Highest Priority*
  • Health Care Worker – Very High Priority*
  • Health Care Worker – High Priority*
  • Health Care Worker – Moderate Priority*
  • Staff and caregivers in retirement homes and other congregate care settings for seniors (e.g., assisted living)
  • Adults receiving chronic home care health services
  • Indigenous Adults (16+)
  • Residents, Staff and Designated Essential Caregivers of  Other High Risk Congregate Living Facilities.
  • Individuals with high-risk chronic conditions – Highest Risk Category* (includes pregnancy)
  • Individuals with high-risk chronic conditions – High Risk Category*
  • Essential Workers who cannot work from home – Group One and Two
  • Individuals in the at risk health conditions category.
  • Adults born 1981 or before (40+)
  • Starting May 18 Adults born in 2003 (18+)

Continue to roll out stage 1, stage 2, stage 3, stage 4 and stage 5. Begin roll out to stage 6 of the Leeds, Grenville and Lanark COVID-19 Vaccine Distribution and Administration Roll Out Plan.

Promote and support the Provincial Vaccine Appointment Booking System for those currently eligible. Please see our eligibility tool to verify eligibility at this time. If you don’t immediately see appointments available, please keep trying as more availability will be added to the system when more vaccine is received.

Continue Leeds, Grenville and Lanark Appointment Booking System for non-aged based provincial priority groups and for those currently eligible. Please see our eligibility tool to verify eligibility at this time.

  • Continue to support the Leeds, Grenville and Lanark Appointment Booking System for eligible individuals who have received an invitation link. If you have difficulties with your link, please call 1-844-369-1234.
  • Continue to offer first doses and second doses to those newly admitted to Long-Term Care Homes and Retirement Homes
  • Continued to offer first doses to residents and staff in other congregate living facilities.
  • Operated 4 fixed sites (Smiths Falls, Almonte, Brockville and Kemptville)
  • Continued Outreach Team: Provides immunizations in homes for those that are bedbound or have severe mobility issues (must also be in an eligible category)
  • Continued our contingency list program to offer up last minute doses to those in the priority groups
  • Continue to work with primary care who will be offering Moderna in their practices
  • Offer a community clinic in Athens and Perth this week.
  • Continue planning for 12–17 youth strategy roll out.
  • Continue second doses for those that reach their 16 week interval or that qualify for an earlier dose

Continue to plan for future community clinics in other communities.

What are we working on for next week

What can I do now?

  • Get informed visit COVID-19 Protection and Vaccine
  • Stay healthy
    • Follow COVID-19 precautions – wear a mask, keep the 2m/6ft distance from others, follow the stay at home order
    • Stay home if sick and contact the Assessment Centres for testing
  • Be patient. It will take time for COVID-19 vaccines to be distributed to everyone in the community. Each group will be specifically identified and notified in advance to plan for vaccination – information will be posted on our website, social media, local media, and through healthcare and community partners – you won’t be missed!

*High Risk Retirement Homes are defined as those that are co-located with a long-term care home and/or have a formal memory unit within the facility.

*Information about Prioritization of High Risk Health Conditions can be found here.

For more detailed information and FAQs about the vaccine visit the COVID-19 Protection and Vaccine section of our website.