Skip to content

Vaccine Booking

April 19, 2021

The Health Unit’s COVID-19 Distribution and Administration Roll Out Plan identifies the approximate times when people in Leeds, Grenville and Lanark can receive the vaccine. This plan aligns with the Ministry of Health’s COVID-19 Vaccine Distribution Plan.

Who is eligible for COVID-19 Vaccine in Leeds, Grenville and Lanark now and how do they book an appointment?

As of April 6, 2021 the following groups are eligible to receive their COVID-19 vaccine:

  • Health Care Workers – Highest Priority*, Very High Priority, High Priority and Moderate Priority
  • Residents, staff and caregivers in long term care/retirement homes
  • Other congregate care settings e.g. group homes
  • Adults born in 1961 or before (60+) (as of April 7)
  • All Indigenous Adults *ages 16+ includes First Nations, Metis and Inuit.
  • Adult recipients of chronic home care
  • Education staff who directly support students with complex special education needs
  • Education staff who provide direct supports to students with complex special needs are defined as those who support students who meet one or more of the following criteria:
    • who require support with activities of daily living, including health and safety measures
    • are unable to wear masks for medical reasons
    • have complex medical needs  
    • cannot be accommodated through remote learning
  • Adults with health conditions in the Highest Risk and High Risk categories

Highest-Risk Health Conditions:

  • Organ transplant recipients
  • Hematopoietic stem cell transplant recipients
  • Neurological diseases in which respiratory function may be compromised (e.g., motor neuron disease, myasthenia gravis, multiple sclerosis)
  • Haematological malignancy diagnosed <1 year
  • Kidney disease eGFR< 30

High-Risk Health Conditions:

  • Obesity (BMI > 40)
  • Other treatments causing immunosuppression (e.g., chemotherapy, immunity- weakening medications)
  • Intellectual or developmental disabilities (e.g., Down Syndrome)

Please check the eligibility tool to see if you are eligible to receive the vaccine at this time in Leeds, Grenville and Lanark. We will be updating the tool regularly so you will be able to find out when you can receive the vaccine.

How to Book an Appointment

Eligible Age Groups – As of April 7, 2021, for Adults born in 1961 or earlier (ages 60+)

  • Use the Province’s online booking tool at
  • The online vaccine booking tool allows for someone to book your vaccination appointments on behalf of the person born on or before 1961. They can also use their email address to receive notification about the appointment time and place.
  • You can also call the Provincial Vaccine Information Line at 1-888-999-6488, open Monday to Sunday from 8:00am to 8:00pm.
  • If you are able to, please print off and bring your completed COVID-19 Vaccine Screening and Consent Form to your COVID-19 vaccine appointment.
  •  NOTE: If you are 60+ and haven’t been able to get an appointment yet you can:
    • Add your name to our contingency list for short notice appointments when there are extra doses. You must already be eligible (it is not open to everyone, and it is only for first doses), You can choose the vaccine clinic site most convenient for you.
  • If you will not be attending an appointment that you booked through the Provincial link above please cancel it so it is available for someone else. You can do this by calling 1-833-943-3900 or see their website for more help.

Eligible Groups Other than Age

  • Call our local Leeds, Grenville, Lanark Booking Centre toll-free at 1-844-369-1234. Hours of operation are 8:30am to 4:00pm, 7 days a week.
  • Please only call if you are eligible to receive vaccine. If you have any health concerns, it is always best to speak with your health care provider.
  • If you are able to, please print off and bring your completed COVID-19 Vaccine Screening and Consent Form to your COVID-19 vaccine appointment.

Important Information

  • Only individuals who are eligible and who have booked an appointment will get their vaccine at the clinic. You will not be able to receive vaccine if you are not eligible or if you do not have an appointment.
  • If you will not be attending an appointment that you booked through the local booking center or online on the Pomelo system please cancel it so it is available for someone else. You can do this by emailing [email protected]. Please include your name, the date, time and location of your appointment, and that you would like it cancelled.
  • If you are eligible – you can register for our contingency list to be called on short notice if there are extra doses available on site. This may get you in sooner. Read the instructions carefully to be sure you are eligible to register, and please remember to cancel your other appointment if needed.

Booking, or Changing, Second dose if Needed

Sending an email to [email protected]

  • Provide your name, date of birth and details about your request and a phone number
  • Due to the volume of email, it may take several days to return your email

Family and Friend Support for Booking

If you have friends or family who are over 60 years old (were born in 1961 or earlier), ask them if they have had their vaccine or booked an appointment. Please consider helping these individuals to book their appointments, as some may not have online access or be comfortable booking online appointments.

Community Pop-Up Vaccine Clinics

Community pop-up clinics are part of the Health Unit’s COVID-19 vaccine distribution plan. These clinics are intended to reach residents of LGL in the communities where they live to provide a convenient option to receive their COVID-19 vaccine. These clinics are delivered in partnership between the Health Unit, and local organizations and volunteers.

  • Community clinics are being planned for communities throughout LGL that do not already have a fixed site COVID-19 vaccine clinic in place.
  • We are working towards having a regular schedule of one-day community pop-ups across Leeds, Grenville and Lanark. Once this is established, it will be shared on our Health Unit website and through our community partners and local media
  • The Health Unit is following our Mass Immunization Plan to guide decision making for vaccine clinic operations, which was informed by the Government of Canada’s Planning guidance for immunization clinics for COVID-19 vaccines.
  • The Immunization clinic site identification provides information about the specific considerations in terms of location, accessibility and amenities. Spaces need to accommodate 30-40 chairs spaced 6 feet apart, as well as additional space for vaccine preparation, check in and check out.
  • Volunteers are required for the community pop-up clinics to help with screening, cleaning surfaces in between clients, line control, and general assistance to community members attending the clinic. Volunteers are being organized through local partner organizations (not through the Health Unit). 
  • Anyone who is currently eligible to receive a COVID-19 vaccine can book an appointment at one of the community pop-up clinics
  • They are designed to be accessible for those in the areas surrounding the communities where they are located
  • Use this tool to check if you are eligible
  • We will use our local booking system to book appointments
    • These clinics are specifically for those in areas surrounding the communities where they are located
    • Primary care providers will be able to directly book their eligible patients into these clinics
  • Eligible individuals can contact our local call centre at 1-844-369-1234
  • Yes – information about transportation options can be found under ‘What about transportation?’ tab further down on this page.


Vaccinations with the AstraZeneca/COVISHIELD vaccine at pharmacies require an appointment to be made in advance. As of April 3, adults aged 55 and over (born in 1966 and before) who are interested in booking an appointment, can visit to find a participating pharmacy in Leeds, Grenville and Lanark. These vaccinations are separate from our Health Unit’s vaccination roll-out. Please call the participating pharmacies directly to book or call the Province of Ontario Vaccination Information Line at 1-888-999-6488 (TTY 1-866-797-0007) for more information.

Local COVID-19 Vaccine Status

Update for April 19, 2021

What was done last week?


  • Continuing to provide first or second doses to new admissions to Long-Term Care Homes and High Risk Retirement Homes
  • Continue to offer first doses and second doses to those in other Retirement Homes
  • Began offering first doses to residents and staff in other congregate living facilities.
  • Operated 4 fixed sites (Smiths Falls, Almonte, Brockville and Kemptville
  • Continued to support In House Hospital Staff Clinics
  • Continued Outreach Team: Provides immunizations in homes for those that are bedbound or have severe mobility issues (must also be in an eligible category)
  • Continued our contingency list program to offer up last minute doses to those in the priority groups
  • Adjustments were made to the clinic schedule based on the amount of Pfizer vaccine for the first part of May.  

New Provincial Appointment Booking System continues

  • Continue to support booking in the provincial appointment booking system for those born in 1961 or before (60+)
  • How to book a COVID-19 vaccine appointment (
  • Provincial Vaccine Information Line at 1-888-999-6488, open Monday to Sunday from 8:00am to 8:00pm
  • Opened up booking to eligible special education workers that were identified by the school boards.
    *Held two special vaccine clinics for this population to coincide with their spring break.

Continue Leeds, Grenville and Lanark Appointment Booking System for non-aged based provincial priority groups and for primary care to use with individuals in their practice for eligible groups.

  • Continue to support the Leeds, Grenville and Lanark Appointment Booking System for those that have received an invitation link and code. If you have difficulties with your link, please email [email protected].

Advertise provincial pharmacy website to book apt for AstraZeneca for 55+. Many new pharmacies across Leeds, Grenville and Lanark were added this week.

Number of Immunizations Given:

  • From April 12, 2021–April 18, 2021: 6564 individuals received their first dose of vaccine this week and 308 individuals received their second dose of vaccine.
  • A total of 32,264* individuals have received at least one dose of the Pfizer, Moderna or AstraZeneca Vaccine (either through one of our fixed sites, the KHSC Clinic, the Ottawa Hospital Clinic, one of our mobile clinics/teams or through local primary care offices) since our roll out started.
    *there was a correction in the database to include doses that previously were not linked to our Health Unit area.
    This number does not include those that received AstraZeneca in a Participating Pharmacy.

What is the plan for this week?

Booking for clients in the following groups:

  • Health Care Worker – Highest Priority*
  • Health Care Worker – Very High Priority*
  • Health Care Worker – High Priority*
  • Health Care Worker – Moderate Priority*
  • Staff and caregivers in retirement homes and other congregate care settings for seniors (e.g., assisted living)
  • Adults receiving chronic home care health services
  • Indigenous Adults (16+)
  • Residents, Staff and Designated Essential Caregivers of  Other High Risk Congregate Living Facilities.
  • Individuals with high-risk chronic conditions – Highest Risk Category*
  • Individuals with high-risk chronic conditions – Very High Risk Category*

Continue to roll out stage 1, stage 2, stage 3 and stage 4 of the Leeds, Grenville and Lanark COVID-19 Vaccine Distribution and Administration Roll Out Plan. Including vaccine for congregate settings.

Promote Provincial Appointment Booking System for the general public based on 5 year age groups continues.

Continue Leeds, Grenville and Lanark Appointment Booking System for non-aged based provincial priority groups and for aged-based individuals who need to support to book at a vaccine clinic.

  • Continue to support the Leeds, Grenville and Lanark Appointment Booking System for eligible individuals who have received an invitation link. If you have difficulties with your link, please call 1-844-369-1234.

Work with community partners to host our first Community Clinic in Westport.

Work with primary care who have offered to provide AstraZeneca in their offices to 55+ to be set up to give vaccine.

Encourage adults 40+ (born in 1981 or earlier) to book appointments directly with any of the participating pharmacies in Leeds, Grenville and Lanark to receive the AstraZeneca vaccine.

Finalize planning for additional Community Clinics throughout Leeds, Grenville and Lanark (including April 27 clinic in Elgin and May 11 in Athens)

What are we working on for next week

What can I do now?

  • Get informed visit COVID-19 Protection and Vaccine
  • Stay healthy
    • Follow COVID-19 precautions – wear a mask, keep the 2m/6ft distance from others, follow the stay at home order
    • Stay home if sick and contact the Assessment Centres for testing
  • Be patient. It will take time for COVID-19 vaccines to be distributed to everyone in the community. Each group will be specifically identified and notified in advance to plan for vaccination – information will be posted on our website, social media, local media, and through healthcare and community partners – you won’t be missed!

*High Risk Retirement Homes are defined as those that are co-located with a long-term care home and/or have a formal memory unit within the facility.

For more detailed information and FAQs about the vaccine visit the COVID-19 Protection and Vaccine section of our website.