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COVID-19 & Businesses

June 17, 2020

LGL Gets Green Light to Participate in Stage 2 Re-Opening – June 8, 2020

Phase 2: Information for Businesses Re-opening

The Leeds, Grenville and Lanark District Health Unit would like to provide guidance to support owners/operators on how to reopen Personal Services Settings while reducing the risk of staff and clients from contracting COVID-19. Refer to our fact sheet on COVID-19 Guidance for Personal Service Settings.

The Ontario Government announced that Personal Service Settings offering certain services will be allowed to re-open in Leeds, Grenville and Lanark as of June 12, 2020, with appropriate precautions in place.

Examples of PSSs that are included in Stage 2 re-opening include:

  • Hair services (including barber shops, hair salons, hairdressers/stylists, colour consulting services, scalp treatment services, hair weaving services, and hair replacement services)
  • Beauty salons, shops and parlours (including beauticians, estheticians, cosmetology shops or salons, manicure and pedicure salons)
  • Hair removal services
  • Diet centres (non-medical), diet workshops, weight control clinics, and weight-reduction centres (non-medical)
  • Piercing services
  • Day spas
  • Tanning salons
  • Tattoo studios

As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.

Personal care service providers should ensure that:

  • Patrons wear face coverings at all times.
  • Workers wear face coverings and other appropriate personal protective equipment (PPE), including gloves.
  • Personal care services must take measures to enable physical distancing between patrons, such as limiting the number of people who may be in the business at any one time.
  • Businesses should also consider operating by appointment and/or recording each patron’s name and contact information for the purpose of contact tracing.

Restrictions include:

  • Prohibiting services that tend to a customer’s face, such as facials, facial hair grooming, eyebrow grooming and makeup, as well as oxygen bars.
  • Steam rooms, saunas and bath houses must remain closed.
  • Baths, hot tubs, floating pools and sensory deprivation pods are closed except for therapeutic purposes prescribed by or administered by a regulated health professional.
  • Change rooms and showers for water amenities will be available to the public if operators have the ability to adequately sanitize and disinfect the facilities.

For clarity, a business can open to offer other permitted services even if a restricted activity is its primary service (e.g., a facial salon can open to provide other services).

To assist you in your preparation, please refer to Workplace Safety and Prevention Services “Guidance on Health and Safety for Personal Services Settings During COVID-19”.

Personal Service Settings must also comply with the PSS Regulation in addition to Ontario’s Emergency Orders. For more COVID-19 related information and signage for Businesses, visit the Leeds, Grenville and Lanark District Health Unit website or call 1-800-660-5853 and ask to speak with a Public Health Inspector. Information for Personal Service Settings can also be found on our Beauty and Body Art webpage.

For more information on Ontario’s re-opening visit https://www.ontario.ca/page/reopening-ontario-whats-each-stage

As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information. For example, when going inside a premises to pick-up a takeout food order or to use the restaurant washroom, individuals must wear a face covering/mask.

The Leeds, Grenville and Lanark District Health Unit would like to provide guidance to support owners/operators in their plans on how to re-open food premises included in Stage 2 of the Re-opening Ontario Plan. While we have worked hard to flatten the curve, and our risk is lower, COVID-19 remains a public health threat and therefore public health measures must remain in place as we open up local businesses and services. It is important to be adequately prepared to open in a manner that reduces the risk of contracting COVID-19 for your staff and your customers.

The Ontario Government announced that as of June 12, 2020, the following food premises may re-open with appropriate precautions in place.

  • Restaurants, bars, food trucks and other food and drink establishments (e.g., wineries, breweries and distilleries) can open for dining in outdoor areas only, such as patios, curbside, parking lots and adjacent premises.
  • Food services and restaurants with mall-only entrances may open for outdoor dining spaces, delivery and takeout. Dine-in at indoor food courts is prohibited.

The following measures/strategies must be in place prior to re-opening or expanding the services offered by food premises:

  • Establishments must take appropriate measures to ensure physical distancing of at least two meters between patrons from different households, including:
    • Using reservations.
    • Limiting number of patrons allowed in the outdoor space at one time.
    • Ensuring enough space between tables, including to allow for movement.
    • Access to indoor facilities is limited to patio/outdoor dining area access, food pickup, payment, washrooms or other health and safety purposes.
    • A barrier to ensure physical distancing between the patio and patrons on the side walk/or exterior of the patio area must be in place.
    • Refer to our checklist for food premises operating patios.

As many businesses have been closed, it is important that the following requirements under the Ontario Food Premises regulation are met:

  • The premises is thoroughly cleaned
  • All refrigeration and freezer units are cleaned and checked to ensure they are operating at the proper temperatures and are equipped with thermometers
  • Any unsafe food is disposed of
  • Pest control measures are in place
  • Additional cleaning and sanitizing supplies are available for the additional cleaning requirements
  • Dishwashers are in working order
  • Staff are properly trained on the precautions for COVID-19
  • A certified food handler is on site during all hours of operation

Please be aware that public health measures are requirements in order to operate and are enforceable under the Emergency Measures and Civil Protection Act.

Venues not otherwise restricted can open to conduct wedding ceremonies, funerals and similar gatherings within existing public health restrictions. The following requirements must be met:

  • Refer to the Government of Ontario press release about Wedding and Funeral Ceremonies.
  • Indoor and outdoor venues may open for weddings, funerals and similar gatherings, with limited access to facilities.
  • While maintaining the 2 metre/6 feet physical distancing guideline, wedding/funeral ceremonies held indoors can operate at a maximum of 30 percent capacity of the ceremony venue.
  • As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.
  • While maintaining the 2 metre/6 feet physical distancing guideline, wedding/funeral ceremonies held outdoors are limited to 50 attendees.
  • Wedding/funeral receptions, held indoors or outdoors, must not have more than 10 people.
  • Guests that are not part of the same household or 10-person social circle should follow physical distancing guidelines.
  • Dine-in and bar services must be in-line with the related guidelines and restrictions.

As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.

As places of worship re-open, a risk assessment can be very helpful in the planning process as well as applying a combination of infection prevention and control practices that are appropriate for your place of worship. Things to consider could be:

  • Continuing to offer virtual services, phone/online counseling as an option for people.
  • Having a plan to assist people to line up and seat themselves according to physical distancing guidelines when you are planning in-person gatherings.
  • Having masks and hand sanitizer available and promoted.
  • Planning on a safe greeting to replace physical touch (e.g., waves, nods, smiles, air hugs).
  • Altering/removing routines that involve close contact or touching common items (e.g., communion, prayer books, donation baskets, choirs, buffets).
  • Determining a cleaning/disinfection plan.

Places of Worship are currently limited to 30% of their capacity so this will also be a consideration when promoting in-person services and determining seating arrangements.

See further information below for employers, employees and for the public which can be adapted for your setting.

For guidance refer to the following documents:

As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.

The Leeds, Grenville and Lanark District Health Unit would like to provide guidance to support owners/operators in their plans on how to reopen recreational water facilities included in Stage 2 of the Re-opening Ontario Plan. While we have worked hard to flatten the curve, and our risk is lower, COVID-19 remains a public health threat and therefore public health measures must remain in place as we open up local businesses and services. It is important to be adequately prepared to open in a manner that reduces the risk of contracting COVID-19 for your staff and your customers.

The Ontario Government announced that as of June 12, 2020, the following recreational water facilities may reopen with appropriate precautions in place.

  • All indoor and outdoor swimming pools and outdoor splash pads and wading pools may open to the public with no access to high-contact aquatic features such as slides and climbing structures.
  • This includes public pools as well as pools situated in hotels, motels, condo parks, resorts and other private facilities.

Waterparks, wave pools and water slides and hot tubs will not be permitted to re-open in Stage 2.

The following requirements must be met for recreational water facilities to operate during the COVID-19 Pandemic:

  • Change rooms and showers will be available to the public if operators can adequately sanitize and disinfect the facilities.
  • Persons in the place of business shall maintain physical distancing of at least two meters from each other at all times by:
    • Reducing resting areas and pool capacity.
    • Limiting and distancing pool-side seating.
    • Timed entry (e.g., appointment only).
    • Equipment rented or loaned must be disinfected or quarantined appropriately between uses.
    • Aquatic activities such as fitness classes and swim lessons must be in line with physical distancing measures. For example, only other household members can assist swimmers with physical contact.

Additional resources and signage for businesses is available on this page.

As recreational water facilities have been closed for a significant period of time it is important that the following requirements under the Ontario Public Pools regulation are met including:

  • Requirement to notify the Medical Officer of Health that you intend to operate your pool
  • All equipment is operational
  • All chemical parameters are within the ranges as prescribed by the regulation
  • All safety equipment is in place
  • All signage is posted with additional signage regarding COVID-19 in place
  • A fresh supply of chemicals and test reagents is on-site
  • A trained operator is available on-site

A notification form is attached for your convenience. Due to the large number of anticipated opening inspections, please ensure you are completely ready and compliant with all relevant regulations to avoid delays in opening.

Please be aware that public health measures are requirements in order to operate and are enforceable under the Emergency Measures and Civil Protection Act.

The Leeds, Grenville and Lanark District Health Unit would like to provide guidance to support owners/operators in their plans on how to re-open childcare centres included in Stage 2 of the Re-opening Ontario Plan. While we have worked hard to flatten the curve, and our risk is lower, COVID-19 remains a public health threat and therefore public health measures must remain in place as we open up local businesses and services. It is important to be adequately prepared to open in a manner that reduces the risk of contracting COVID-19 for your staff and the children attending your childcare facility.

The Ontario Government announced that “effectively immediately”, staff can re-enter child care facilities and begin preparation for re-opening. When these operators have met all the strict and stringent guidelines for re-opening, they will be permitted to re-open.

The following requirements in addition to infection prevention and control measures that are already in place in childcare centres must be met:

  • Cohorting: putting children and staff in groups of 10 or less day over day;
  • COVID-19 response plan: all childcare settings will be required to have a plan in place if a child, parent or staff member/provider is exposed to COVID-19;
  • Screening: all staff and children must be screened prior to entry to the childcare setting. Anyone feeling unwell must stay home; Use the self- assessment tool
  • Daily attendance records: childcare settings must keep daily records of all attendees in order to support contact tracing;
  • Cleaning: childcare settings must be thoroughly cleaned before opening and frequently thereafter;
  • No visitors: only essential visitors are permitted entry into the childcare setting;
  • Implementing drop-off and pick-up protocols in a way that facilitates physical distancing.

Public Health Inspectors will work with childcare centres to ensure they are prepared to reopen in a manner that meets health and safety protocols. The province has indicated that your plans will require the support of the local Medical Officer of Health.

The following links provide information that will assist you in your preparations:

Please be aware that public health measures are requirements in order to operate and are enforceable under the Emergency Measures and Civil Protection Act.

Refer to this guidance document from the Ontario Berries organization: Guidelines for Berry Growers and Pick-Your-Own Operations. This document provides recommendations for safely operating during the COVID-19 pandemic.

  1. Increase Physical Distancing throughout sale
    • Garage sale may not take place inside your garage; everything must be placed outside on the front lawn.
    • Maintain physical distance of two metres at all times; even in any line ups that may form.
    • Create directional flow in aisles to prevent customers from crossing each other.
    • Limit the number of persons in the sale area so physical distancing can be maintained (maximum of 10 people to be present in on the property, including hosts).
    • Avoid all close contact. Practice physical distancing and stay 2-metres (6 feet) away from others at all times. 
  2. Use Good Hygiene
    • Provide hand sanitizer at entrance/roadway.
    • Increase hand hygiene; hand wash or hand sanitizer after transactions.
    • Do not host a garage sale if feeling sick or unwell.
    • If you, or someone in your home has any symptoms of COVID-19 do not buy or sell any items. Stay home and self-isolate.
    • Use of gloves is an option for those handling money; encourage money be left on table and step away, likewise if providing change.
    • It is recommended you wear a mask. 
  3. Good Sanitizing Practices
    • Increase sanitation of high-touch surfaces.
    • After purchasing an item, thoroughly clean and disinfect it.
    • Avoid buying items that are difficult to clean.Host should encourage people not to touch items unless they are ready to buy it; disinfect any items that are touched and not purchased.
    • Use approved sanitizers on commonly and frequently touched areas at least once every 2 hours i.e. mixing 10mL of Bleach with 1L of water, Quaternary Ammonia, Hydrogen Peroxide or sanitizers that contain a drug identification number (DIN). Note: When using chemicals follow manufacturer directions.
  4. Clear Communication
    • Use a large sign or have a person directing traffic at the entrance reminding customers to observe the new rules and regulations put out by the Health Unit.

Thanks to the Municipality of North Grenville for these facts

COVID-19 Public Health Guidance for Businesses and Workplaces

Protecting Staff and Visitors

Most effective to least effective recommended COVID-19 business practices pyramid

As businesses re-open, it is essential for business owners to conduct a risk assessment and to apply a combination of infection prevention and control practices as appropriate for your workplace. The Province of Ontario provides guidance on how to develop your COVID-19 workplace safety plan. There are several practices that can be put in place to ensure a safer workplace environment that protects and prevents against infection. It is important to remember that some practices are more effective than others, as depicted in the hierarchy of controls below. From most effective to least effective, the recommended practices are:

  • Limit in person contact (e.g., work from home, use virtual services) 
  • Change the Physical Environment (e.g., barriers, physical distancing markers in lineups, hand hygiene stations)
  • Introduce Administrative Protocols (e.g., screening, policies, staff training and education)
  • Use Personal Protective Equipment (e.g., gloves, masks)

On this page, you will find COVID-19 resources for employers, employees, and members of the public accessing businesses.

Important Resources

  • For local information on who to call if you have a concern or complaint see the COVID-19 Response Chart.
  • For more information and resources on COVID-19 visit https://healthunit.org/coronavirus/. Visit the website of your local municipality for information on municipal services and resources during COVID-19.

For Employers

Access sector specific guidelines and posters from the Ontario Ministry of Labour, Training and Skills Development: Provincial Resources to prevent COVID-19 in the workplace. The Health Unit has also developed Best Practices for COVID-19 Prevention Checklist for Stores.

Below are best practice guidelines for COVID-19 prevention in your business:

  • Consider which employees can work from home.
  • Consider an online meeting platform to meet with customers or colleagues.
  • Establish and/or maintain online or telephone ordering services.
  • Use appointments to limit the number of people in one place.
  • Monitor the number of people in your premises, consider half or reduced capacity.
  • Monitor customers while in the business to ensure they keep their distance. Use signs, marks on the floor, staff directing traffic flow, and your PA system.
  • Use clear barriers to protect workers where possible. See supply list for plexiglass in Leeds and Grenville.
  • As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.
  • If you use vehicles as part of your business consider one person per vehicle or one employee in the front seat and another employee in the back seat.
  • Stagger employee work schedules and breaks.
  • Set up the break and lunch rooms so people can stay 2 metres/6 feet away from each other.
  • Consider the flow of your business. Customers should be directed one way throughout your place of business.
  • If possible, have a separate Entrance and Exit door to avoid customer congestion.
  • Reduce the amount of money being exchanged. Encourage debit, credit or e-transfers.
  • Maintain curbside and delivery services as part of your normal business.
  • Retailers should restrict the number of customers per square metre – for example, one customer per 4 square metres (43 square feet) – this allows for physical distancing of 2 metres at all times.

NOTE: As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.

  • Remove loose items such as condiments, stir sticks, pens, straws, pamphlets, brochures and other items that may be touched by multiple people.
  • Commonly used cleaners and disinfectants are sufficient at killing COVID-19.
  • Ensure that the disinfectant has an 8 digit Drug Identification Number (DIN). List of disinfectants with evidence of use against COVID-19.
  • Commonly touched areas such as doors, door handles, light switches, seating including arm rests, barriers between customers and employees, debit machines, shopping carts etc. should be cleaned at least twice a day.
  • Washrooms are cleaned and disinfected at least every two hours.
  • Washrooms that are open to the public should be closely monitored for cleanliness. Depending on frequency of use they may need to be cleaned and disinfected more than once every two hours. 
  • Read this fact sheet for more on Cleaning and Disinfecting Bathrooms Used by the Public.
  • Follow manufacturer’s instructions when mixing cleaners or disinfectants.
  • Have proper training for employees to handle cleaners and disinfectants and have Safety Data sheets available and bottles or containers properly labeled.
  • For more, see this Public Health Ontario resource on cleaning and disinfecting in public settings.
  • Implement a formal screening process for COVID-19. Use the Ontario self-assessment tool.
  • Implement a human resource policy that outlines clear instructions for staff on actions to take if they, or a visitor, screen positive or negative on the assessment tool.
  • Contact public health for consultation on policy development, and for advice on what to do if there has been a potential exposure in your workplace.
  • Train and educate employees on workplace infection prevention and control measures (e.g., on proper use of PPE, hand hygiene, physical distancing, and cleaning and disinfecting practices). Use the videos, posters, and fact sheets on this webpage to support this training.
  • Support the mental and emotional health of your employees: CMHA’s 6 Tips to Respond to Employee Anxiety about COVID-19.
  • Encourage your employees’ overall health. Refer to our Coping, Helping & Mental Wellness page for resources.
  • If ever there was a system that relied on multiple parts and complex processes it is the human immune system. Its job is to protect us against disease by fighting infection. It needs at least 11 different vitamins and minerals as well as protein, carbohydrates and some fat to build it and keep it going. Provide everyone the space and time they need to eat meals. Check out our Healthy Eating section for more information on healthy eating at the workplace. Keep in mind that some of your employees maybe be challenged with food insecurity.

Supporting Employees to Return to Work

As businesses start to re-open, some employees may feel stress and anxiety with re-integrating into a modified workplace as well as the possibility of exposing themselves and/or their families to COVID-19. The Canadian Mental Health Association has outlined a number of ways in which employers can support employees’ return to work during these difficult times. Here are a few tips:

  • Have a Plan: Let employees know that you have conducted a risk assessment unique to your workplace and have developed a workplace safety plan that complies with public health recommendations and requirements. Engage interested and appropriate employees in the monitoring and evaluation of your plan, and be open to revisions based on feedback and/or as new information emerges.
  • Communicate: Fear and anxiety can grow in the absence of up-to-date and accurate information. Reassure employees that you are looking ahead, staying well informed on the current status of COVID-19 in Leeds, Grenville and Lanark and that you are seeking out credible sources of information. Let your employees know that they can expect regular updates from you and that you will seek answers to any questions they may have.
  • Acknowledge the ‘New Normal’: Share that you know these times are stressful and that it is okay to be anxious. Acknowledge that this is not quite ‘business as usual’ and that there may be long term changes to the way your business operates. Reassure staff that expectations will shift accordingly and you are there to support them in this new work environment.
  • Support Mental Health: Encourage employees to practice self-care and reassure them that it is ok to take steps to manage stress (e.g. relaxation exercises, listening to music, taking regular breaks). Ensure employees are aware of workplace tools to support their transition back to work (e.g. EAP), and direct employees to local coping, helping and mental wellness resources.

Frequently Asked Questions

  • Your employee may have been advised to self-isolate at home while waiting for test results. If your employee has received public health advice to self-isolate, they should NOT be going into work.
  • Individuals who have had close contact with this employee may need to take additional precautions; they will be contacted by public health.
  • In your workplace continue to practice physical distancing and use resources on cleaning and disinfecting public settings and public washrooms.
  • For local information on who to call if you have a concern or complaint see the COVID-19 Response Chart.
  • Individuals who have tested positive for COVID-19 are directed to self-isolate. Public Health will be in contact with individuals who test positive for COVID-19 and their close contacts daily to provide education and guidance on their self-isolation period, and when it can be discontinued.
  • Individuals who have had close contact with this employee may need to take additional precautions; they will be contacted by public health.
  • Use resources on the For Employers page that help to facilitate physical distancing, as well as cleaning and disinfecting public settings and public washrooms.
  • If you receive questions from your employees, direct them to the For Employees section on this page.
  • For local information on who to call if you have a concern or complaint see the COVID-19 Response Chart.
  • Individuals who have been in close contact with someone who has tested positive for COVID-19 will be contacted by public health.
  • They will receive education and instruction from public health on self-monitoring and/or self-isolation. If your employee has received public health advice to self-isolate, they should NOT be going into work.
  • For local information on who to call if you have a concern or complaint see the COVID-19 Response Chart.
  • Public Health will be in contact with your business and will work with you to conduct a risk assessment. Recommendations will be made in support of workplace health and safety.
  • An individual who tests positive will be directed to self-isolate. They should NOT be accessing public spaces or stores.
  • Public Health will be in contact with individuals who test positive for COVID-19 and the people they have been in close contact with on a daily basis to provide education and guidance on their self-isolation period, and when it can be discontinued.
  • Use resources on the For Employers page that help to inform cleaning and disinfecting of public settings and public washrooms.
  • For local information on who to call if you have a concern or complaint see the COVID-19 Response Chart.

For Employees

  • Do not enter your workplace.
  • Stay at home.
  • Self-isolate at home when sick with any symptoms described on the provincial COVID-19 Assessment Tool and visit a local Assessment Centre.
  • Self-isolate from your household contacts while waiting for test results, this means staying within one room and using one washroom that is separate from others. Avoid use of shared spaces in your home (e.g. kitchen). While you are waiting for your test results, your household contacts should be self-isolating and self-monitoring for symptoms. If the test is positive for COVID-19 then follow public health advice and continue to self-isolate for 14 days and until symptoms are resolving.
  • Talk to your employer about work from home options.
  • Complete the COVID-19 screening checklist before going to work.
  • Follow your workplace screening policies.
  • Wash or sanitize your hands.
  • Bring only what you need into the building and make sure these items are clean.
  • As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.
  • If you become sick while at work, notify your supervisor and leave immediately.
  • Adhere to all the infection prevention and control measures in the workplace:
    • Wash or sanitize your hands often.
    • Sneeze or cough into your sleeve.
    • Avoid touching your eyes, nose and mouth.
    • Stay 2 metres (6 feet) from others.
    • As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.
    • Keep work surfaces clean and disinfected.
    • If you become sick while at work, self-isolate and notify your employer.
  • Employees who have questions or concerns regarding safety in the workplace can contact the Ontario Health and Safety Call Centre at 1-800-202-0008.
  • For additional local information on who to call if you have a concern or complaint see the COVID-19 Response Chart.
  • Access sector specific guidelines and posters from the Ontario Ministry of Labour, Training and Skills Development: Provincial Resources to prevent COVID-19 in the workplace.

For the Public Accessing Businesses

  • Complete the screening checklist before going out by using the provincial COVID-19 Assessment Tool.
  • As of July 7, 2020 at 12:01am, businesses/organizations in Leeds, Grenville and Lanark are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. To access an enclosed public space, individuals must wear a facial covering/mask (some exceptions apply). Please refer to our Face Coverings/Masks webpage for detailed information.
  • When sick, stay home and away from stores and other businesses.
  • Visit a local Assessment Centre if you have at least one symptom on the screening checklist, if you are concerned you have been exposed to COVID-19, or if you feel you are at risk of exposure to COVID-19 through your employment (e.g., health care workers, grocery store employees, food processing plant employees).